If you receive a damaged part or incorrect part, intimate us immediately. PLEASE DO NOT SEND THE PART BACK BEFORE RECEIVING A RETURN LABEL.

Returning the part is the responsibility of the customer and the item must be returned within 7 business days of the receipt of the Return Label. The address where you need to return the item will be provided at the time of contract. Parts must be returned to the location address provided upon receiving RMA. If you return any Items to Complete Auto Parts we will be forwarded to the correct address listed on the RMA instructions, at your expense.

We will refund once we receive the shipment. NO LABOR COSTS are covered for any part sold by Complete Auto Parts. If we found that the part is defective we will first attempt to replace it and if a replacement cannot be sent we will issue a full refund of the total sale amount. The items you return should reach us before the warranty expires, so as to get the refund. The shipping cost for return will not be reimbursed. If the return is due to any other reasons than the one stated above, (such as customer ordered a wrong part, customer does not need the part etc.) returns may be subject to a 25% restocking fee and withhold shipping amounts in the refund. Before ordering please concern mechanical experts about the actual part needed to be ordered. We will make sure that we will send correct parts. Any items returned after the warranty period will not be refundable and will be returned to the sender.

The deadline of receiving parts will be within 30 days of the original shipment delivery date in order to be accepted.